About Us

IT as a Service (ITaaS) is a technology delivery model that sees IT as a commodity and charges a monthly subscription to provide a business with the necessary hardware, software, and technological support. Companies in hypergrowth mode, particularly in the small to medium market, understand how difficult it is to manage business and technology simultaneously. Hardware, software, security, mobility, connectivity, compliance, project management, and, of course, the human resource factor are all aspects of technology that businesses must manage. ITaaS could be the solution to this problem. It allows businesses to use cutting-edge technology without worrying about hardware or any of the issues that come with system maintenance.

IT cost optimization (ITCO) is a method of determining the overall value of IT systems and software products to achieve business goals and objectives. Most modern firms have a false goal of lowering information technology costs. Many companies find themselves in this scenario as a result of over-purchasing and under-utilizing older tech solutions that no longer meet their current technology needs. Organizations that are serious about expansion should reinvest in a more flexible, cloud-based operating model and adopt a strategic cost-transformation plan. As companies are being urged to improve their digital capabilities by investing in transformative technologies that speed up digital innovation and disruption, immediate one-time steps to lower tech expense levels can’t work in this situation. That’s why, businesses must embrace more creative cost-cutting efforts that enable them to realign budgets and generate long-term savings.

IT outsourcing is the process of contracting information technology tasks such as software development, infrastructure solutions, and software support to third parties. Outsourcing includes utility services, software as a service, and cloud-enabled outsourcing. It assists clients in developing the right IT strategies and vision, selecting the best IT service providers, structuring the best contracts, and governing deals for long-term win-win relationships with external providers. The principal reasons to outsource are access to niche expertise, better price-to-quality ratio, and ease of growing. For instance, companies frequently outsource data storage because hiring a third party is less expensive than purchasing and maintaining their own data storage equipment and facilities.

What are the Top IT Outsourcing Benefits?

Outsourcing can help businesses cut costs, shorten time to market, and get access to external expertise, assets, intellectual property, and other benefits. Here are the top 4 benefits of outsourcing:

1. Reduced Expenses: When you outsource IT services to experts,  you benefit from significant cost reductions, including reduced compensation for personnel and lower infrastructural and operational costs.
2. Significant Time Savings: When your company works with an outsourcing vendor, you won't have to waste time advertising, interviewing, selecting, and training new in-house staff. Instead, you can leverage the skills and competence of IT experts who are well-versed with the latest trends and best practices.
3. Access to Global Talent Pool: Outsourcing allows you to reach out to professionals globally that may be in short supply or unavailable locally. It brings extensive worldwide, world-class resources to meet the needs of customers.
4. Uninterrupted Workflow: Outsourcing to experts lets your business work around the clock as you and the outsourced team might have a time zone difference.

What are the Examples of IT Outsourcing Services?

The distinction between insourcing and outsourcing has long been a point of contention in the business world. Each model has its supporters and detractors, but one thing is certain: no single company, no matter how huge, can do everything. Here are some of the most commonly used IT outsourcing services:

1. Web and Application Development: Companies consider outsourcing web and application development because they lack the necessary skills or resources to successfully complete their projects with their in-house team. Outsourcing gives you access to UX/UI designers, programmers, project managers, and testers worldwide who can help you complete your project. Outsourcing web and application development has several benefits, including cost savings, increased productivity, reduced risk, and improved security.
2. Hosting: Web hosting companies provide their customers with shared or dedicated hosting for one or more services. A web hosting service is typically used to host websites, but it can also host company email, files, games, and other content.
3. Website/Application Maintenance or Management: Customers can be worry-free knowing that their application issues are fixed and that their applications are up to date in current and future settings, ensuring optimal performance. It's more than just correcting customer reporting concerns when it comes to application maintenance.
4. Technical Support: You employ a third party to handle technical assistance for your company's goods and services when you outsource technical support. This frees you to concentrate on other vital tasks that will help your company grow and expand, such as designing a new product.
5. Infrastructure: Infrastructure Outsourcing aids in transforming the IT service delivery paradigm by focusing on specific costs and outcomes, allowing for better IT spend management and IT operations.

A Managed Service Provider (MSP) is a company that assists its customers in managing and operating their IT infrastructure and end-user systems from a remote location. The MSP service is mainly based on a subscription model. Leveraging an MSP is a popular IT strategy used by large enterprises, small and medium-sized businesses, non-profit organizations, as well as government organizations.

Managed cloud services mean the management and control of a client's cloud platform. This may include maintenance, migration, and optimization of the cloud platform. A firm with no or limited specialized workforce to manage its cloud can ensure optimal productivity from its cloud resources by leveraging a Cloud Managed Services Provider (MSP). An expert Cloud MSP can help its client quickly reduce 30%-50% TCO with its cloud optimization exercise​. With managed cloud services, companies can leverage end-to-end services for their public, private, and hybrid cloud environments.